Fleet forms
Take care of simple tasks, or get your questions answered by submitting a form to customer service.
Forms for fleet customers
Do you have a customer service question about your WEX fleet account? Or do you need to make changes to your account? Find handy e-sign forms right here on our Fleet forms page. Customers can access forms for the following: to request customer support, for banking issues or changes, for account issues or changes, for account disputes, and for TChek account issues or changes.
Dispute forms
Use the forms below for account disputes such as transaction or merchant invoice disputes. Please note: for all scenarios in which you believe fraud has occurred, we recommend you always cancel your card and request a new one. You can do so through the online portal or by calling our customer service team. All WEX Fleet account disputes for fraudulent transactions must be submitted through the online portal.
EFS and Fleet One customers
Use this form to submit a claim to dispute a transaction you believe to be fraud (including lost/stolen cards).
Use this form to submit a claim to dispute a transaction (not believed to be fraudulent).
WEX Fleet accounts
Use this form to submit a claim to dispute a transaction (not believed to be fraudulent).